USE CASE

Humanoid robots for service

Service humanoids — reception, retail, hospitality, guidance — are bought on interaction quality and uptime, not locomotion records. Wheeled platforms often beat bipeds here: longer battery life, lower cost, and far fewer ways to fall over in front of customers.

For service, interaction quality and languages matters: the robot is your front of house — speech, face and gesture quality decide whether visitors engage. For service, uptime and battery life matters: a greeter that docks itself at lunch is a liability, not an attraction. For service, content management matters: staff must update scripts and answers without a robotics engineer.

Service robots range from compact platforms under €15k to enterprise contracts above €100k for expressive, LLM-integrated flagships.

Every model below is listed with its EU availability status — confirm distributor stock and lead time before committing to a date.

66 robots in this category

Pudu Robotics D9 humanoid robotEnterprise sales — inquire

Pudu Robotics

D9

€40–100k

Full-size biped from a large commercial service-robot maker.

EU stock: inquire
Height (cm)
170 cm
Weight (kg)
65 kg
Degrees of freedom
42
Payload (kg)
20 kg
Service
Logistics
EU-Ready4.3/5
ComplianceNeeds assessment
How it works →
View details
AgiBot Lingxi X1 humanoid robotEnterprise sales — inquire

AgiBot

Lingxi X1

€15–40k

The Lingxi X1 is AgiBot's 130 cm, 33 kg full-stack open-source humanoid, with 34 active DoF, modular PowerFlow joint motors and an OmniPicke

EU stock: inquire
Height (cm)
130 cm
Weight (kg)
33 kg
Degrees of freedom
34
Payload (kg)
0.5 kg
Research
Education
Service
EU-ReadyInquire
ComplianceNeeds assessment
How it works →
View details
Addverb Elixis humanoid robotEnterprise sales — inquire

Addverb

Elixis

€100k+

Elixis is Addverb's general-purpose bipedal humanoid robot for industrial assistance, designed for dull, dirty and dangerous tasks with dext

EU stock: inquire
Height (cm)
175 cm
Weight (kg)
75 kg
Degrees of freedom
41
Payload (kg)
5 kg
Logistics
Industry
Service
EU-ReadyInquire
ComplianceNeeds assessment
How it works →
View details
UniX AI Martian humanoid robotEnterprise sales — inquire

UniX AI

Martian

€100k+

Martian is UniX AI's bipedal general-purpose humanoid (148 cm, 40 kg, 4 m/s, 11-DoF dexterous hands) with fully in-house core components, op

Height (cm)
148 cm
Weight (kg)
40 kg
Degrees of freedom
31
Payload (kg)
5 kg
Home
Service
Research
EU-ReadyInquire
ComplianceNeeds assessment
How it works →
View details
RobotEra Q5 humanoid robotEnterprise sales — inquire

RobotEra

Q5

€100k+

RobotEra Q5 is a super-anthropomorphic wheeled service humanoid (165 cm, 70 kg, 44 DoF, 10 kg single-arm payload, 4 h runtime) with 11-DoF X

Height (cm)
165 cm
Weight (kg)
70 kg
Degrees of freedom
44
Payload (kg)
10 kg
Service
Research
Home
EU-ReadyInquire
ComplianceNeeds assessment
How it works →
View details
Noetix Robotics (Songyan Dynamics) Hobbs W1 humanoid robotEnterprise sales — inquire

Noetix Robotics (Songyan Dynamics)

Hobbs W1

€100k+

The Noetix Hobbs W1 (NTX-W1) is a 170 cm, 75 kg wheeled bionic service robot combining a 32-DoF platinum-silicone bionic head with dual 5-Do

Height (cm)
170 cm
Weight (kg)
75 kg
Degrees of freedom
54
Payload (kg)
2 kg
Service
Demo & Events
Education
EU-ReadyInquire
ComplianceNeeds assessment
How it works →
View details
LimX Dynamics Luna humanoid robotEnterprise sales — inquire

LimX Dynamics

Luna

€15–40k

LimX Luna is a 160 cm, 56 kg full-size interactive humanoid with 27 active DoF, a fabric-wrapped stage-friendly design and the second-genera

Height (cm)
160 cm
Weight (kg)
56 kg
Degrees of freedom
27
Payload (kg)
3 kg
Service
Demo & Events
EU-ReadyInquire
ComplianceNeeds assessment
How it works →
View details
DexForce (Kuawei Intelligence) W1 Pro humanoid robotEnterprise sales — inquire

DexForce (Kuawei Intelligence)

W1 Pro

€40–100k

DexForce W1 Pro is a 163.6 cm, 110 kg wheeled humanoid with dual 7-DoF arms (10 kg per arm), 34 DoF, 1000 Hz control and >=8 h runtime for d

Height (cm)
163.6 cm
Weight (kg)
110 kg
Degrees of freedom
34
Payload (kg)
10 kg
Research
Industry
Service
EU-ReadyInquire
ComplianceNeeds assessment
How it works →
View details
Galaxea AI Kengo humanoid robotEnterprise sales — inquire

Galaxea AI

Kengo

€100k+

Kengo (行客) is Galaxea Dynamics' first bipedal humanoid: 1.4 m, ~40 kg, 23+ DoF, 2 kg arm payload, 130 N·m+ joint torque and the open-sourced

Height (cm)
139.6 cm
Weight (kg)
40 kg
Degrees of freedom
23
Payload (kg)
2 kg
Research
Service
Industry
EU-ReadyInquire
ComplianceNeeds assessment
How it works →
View details
Mojin Robotics (Fraunhofer IPA) Care-O-bot 4 humanoid robotEnterprise sales — inquire

Mojin Robotics (Fraunhofer IPA)

Care-O-bot 4

€100k+

Modular German service humanoid from Fraunhofer IPA/Mojin Robotics: 158 cm, 140 kg, 29 DoF, 5 kg arm payload; for retail guides, museums, de

Height (cm)
158 cm
Weight (kg)
140 kg
Degrees of freedom
29
Payload (kg)
5 kg
Service
Healthcare
Research
EU-ReadyInquire
ComplianceNeeds assessment
How it works →
View details

How to choose

  • 1.Trial the conversation flow with real visitors before buying.
  • 2.Prefer platforms with non-technical content tooling.
  • 3.Check multilingual support for your visitor mix.
  • 4.Compare wheeled and biped options on uptime, not novelty.

Frequently asked questions

Are service humanoids actually autonomous?

Partially. Most deployments mix scripted routines, teleoperation fallback and supervised autonomy. Ask vendors exactly which functions run unattended — and which need a human watching.

What does a service humanoid cost to run?

Beyond purchase or lease, budget for software subscriptions, content updates and connectivity. Recurring costs often exceed hardware depreciation within two to three years.

Biped or wheeled for customer-facing roles?

Wheeled platforms win on battery life, stability and price; bipeds win on spectacle. Unless the walking itself is the attraction, start with wheeled options.

Related reading

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